Sell, Fulfill, and Engage From Anywhere

Connect all your stores and warehouses to deliver greater convenience to customers by transforming retail locations into distribution centers that support in-store pickup and ship-from-store options.​ Optimize inventory allocation and order routing by leveraging a Distributed Order Management System (DOMS), increasing fulfillment efficiency and ensuring faster, more accurate deliveries.​ CommerceLab eliminates technological barriers by uniting backend commerce solutions through a unified data model, providing a single source of transactional truth. This allows you to offer seamless and powerful customer experiences at every stage of their journey.

Seamless and Unified Experience​

Unify all your commerce channels within a single, consolidated platform to deliver consistent and cohesive customer experiences. Empower store associates to access and sell inventory from any location or fulfillment channel, increasing sales and enhancing the in-store shopping experience—all without the need for costly custom builds.

Order Management​

  • Real-time network-wide inventory visibility and control to enhance operational efficiency.​
  • Intelligent order sourcing and extensible order routing for optimized fulfillment.
  • Flexible fulfillment options featuring a customizable user interface.​
  • Comprehensive customer service and support with full platform visibility.​

eCommerce​

  • A unified solution to manage catalogs, pricing, and promotions across all locations.​
  • Unified cart and checkout processes for multiple sites or brands.​
  • Enhanced site search capabilities and merchandising tools.​
  • Support for B2B accounts, quotes, and additional functionalities.​

Unified Inventory

  • Extend your entire inventory assortment online, allowing customers to purchase regardless of location.​
  • Enable customers to filter online searches for available inventory while providing in-store data to save the sale.​

Unified Pricing

  • Ensure a seamless pricing and promotional experience across all locations and channels.​
  • Equip customer service representatives to apply promotions to existing orders or perform exchanges on returns.​

Unified Orders

  • Allow customers and service representatives to view comprehensive transactional data and order history, including subscription orders, in a single interface.​
  • Facilitate returns from any location, regardless of the original purchase channel.​