FMCG

Commerce Lab’s FMCG platform is tailored to meet the unique demands of fast-moving consumer goods, focusing on both e-commerce and logistics needs. Leveraging a scalable, cloud-native architecture, it efficiently handles high-volume transactions and dynamic pricing, while ensuring accurate inventory management. Real-time updates help minimize waste and prevent stockouts, particularly for perishable items, and omnichannel capabilities unify in-store, online, and mobile shopping experiences. Personalized product recommendations and targeted promotions drive customer engagement and boost sales.

On the logistics front, Commerce Lab integrates advanced order management, warehouse management, and transportation management systems to optimize operations. The platform enhances supply chain efficiency with dynamic route optimization, streamlined warehousing, and real-time shipment tracking. These features ensure timely, cost-effective deliveries and improved operational performance, addressing the complexities of FMCG logistics.

Additionally, the platform's robust analytics provide valuable insights into consumer behavior, sales trends, and inventory management. This data-driven approach supports informed decision-making and adaptability to market shifts. With its flexible and composable architecture, Commerce Lab ensures seamless integration with third-party solutions, enabling FMCG businesses to stay competitive and responsive in a rapidly evolving market.

Effortless Repeat Ordering:

Enable your customers to quickly and easily reorder the same products they’ve purchased before. With Commerce Lab, customers can access their order history, click a button to repurchase items from previous orders, adjust quantities as needed, and save their favorite order templates for future use.

Inventory Feeds:

Commerce Lab’s inventory feeds feature allows your customers to subscribe to receive daily, weekly, or monthly email updates on your stock counts. This enables them to view, download, or integrate this data into their own business systems seamlessly.

Delivery & Fulfillment Management:

Commerce Lab offers integrated solutions for FMCG delivery and fulfillment. This includes flexible delivery options such as time-slot scheduling and expedited shipping, combined with real-time inventory integration. These features streamline operations and ensure timely, reliable delivery of goods.

Loyalty Program Integration:

The platform supports advanced loyalty programs tailored to FMCG businesses. It enables the creation of personalized offers, discounts, and loyalty points based on customer purchasing behavior, fostering increased retention and long-term customer loyalty.

Subscription Services:

Commerce Lab facilitates subscription-based fulfillment for FMCG products, allowing businesses to manage recurring deliveries and automate order schedules. This ensures consistent product availability, simplifies the purchasing process, and enhances customer convenience.

Supply Chain Management:

The platform provides real-time integration with FMCG supply chains to optimize inventory management across multiple locations. It supports efficient restocking, minimizes waste, and maintains product availability through dynamic inventory tracking and management.