F&B

Commerce Lab’s F&B platform provides a tailored solution for food and beverage businesses, including restaurants. With a scalable, cloud-native architecture, it efficiently manages high-volume transactions, dynamic pricing, and complex menus. Real-time inventory management helps streamline operations and minimize waste, especially for perishable goods. The platform supports omnichannel capabilities, offering a unified experience for dine-in, takeout, delivery, and mobile ordering. Integrated with payment gateways, order management, and delivery services, it provides a flexible solution to meet the evolving demands of restaurant eCommerce.

Commerce Lab enhances customer engagement through personalized menu recommendations, targeted promotions, and offers based on dining preferences. Its robust tools also allow F&B businesses to manage multiple locations, optimize kitchen operations, and scale globally if needed.

Additionally, the platform includes advanced analytics to offer insights into customer behavior, sales trends, and inventory management. With its flexible and composable architecture, Commerce Lab ensures F&B businesses can integrate with third-party solutions, stay competitive, and adapt to market trends seamlessly.

Campaign Management:

Commerce Lab’s restaurant platform enables eateries to execute personalized campaigns, such as special promotions on menu items, loyalty rewards, or exclusive offers for reservations. This drives customer engagement and boosts sales.

Order Management:

The platform allows customers to save their favorite dishes, easily reorder popular items, and manage multi-order fulfillment across dine-in, takeout, and delivery options, streamlining the dining experience.

Delivery & Fulfillment Management:

Commerce Lab supports restaurant-specific delivery needs, including time-slot selection, same-day delivery, and curbside pick-up services. It integrates with real-time inventory and kitchen management systems for smooth order fulfillment.

Loyalty Program Integration:

The platform integrates advanced loyalty systems, enabling restaurants to reward frequent diners with points, discounts, and exclusive offers, enhancing customer retention.

Subscription Services:

Commerce Lab allows restaurants to offer subscription-based services for regular meal plans or special menus, ensuring customers receive their favorite dishes on a recurring basis and simplifying their dining choices.

Store & Supply Chain Management:

Real-time integration with restaurant supply chains enables efficient management of perishable goods, optimizing inventory levels, reducing waste, and ensuring ingredient freshness through dynamic inventory management across multiple locations.